For quick fixes — a puncture, a brake adjustment —The Hope pub and a coffee shop are right next door. For services, we'll usually need you to leave the bike with us and we'll contact you when it's ready.

Puncture and basic repairs are usually done same-day. Servicing is typically ready the same day if dropped off in the morning, or the day after drop off. We'll always give you a clear time estimate when you drop off and we'll contact you as soon as it's done.

We'll always contact you before doing any work that goes beyond what was agreed. No surprises on collection.

We focus on everyday bikes — commuters, hybrids, children's bikes and lower-to-mid-range road bikes. If you bring in something outside that range, we'll be straight with you about whether we're the right fit, and we'll do our best to point you somewhere that is.

We stock the essentials — cables, brake blocks, brake pads, inner tubes and common consumables. If we need something we don't have, we can usually source it quickly and will always confirm the cost with you before ordering.

We accept card and cash at the kiosk. When booking a service online, we ask for payment in advance to secure your slot.

Yes, we're an accredited Microscooter repair partner. Bring it in and we'll sort it.

Yes, we plan to hold children's maintenance workshops covering the basics: how to fix a puncture, change a tube and look after your bike. Details will be posted here and on our social channels when dates are confirmed.